Privacy Policy

What we collect

Account information. When you sign up, we store your name, email address, and a securely hashed version of your password (we never store your password itself). If you sign in with Google, we store your name, email and profile photo as provided by Google — we don't receive your Google password.

Your agreement. When you create an account we record that you agreed to this policy, along with the date and the version you agreed to.

Trip and planning data. When you use the planner, we store what you tell us — destination, dates, travellers, budget, interests, and any free-text notes — along with the itinerary generated for you, so you can return to it later.

Quote requests. If you ask us to quote or book a trip for you, we store the name, email, phone number and contact preference you give us, any budget or notes you add, a summary of the trip (destination, dates, travellers, budget and itinerary), and the date you agreed to be contacted. We use it to prepare your quote and get in touch. We share it with the travel operators we work with to prepare quotes, and they may contact you about it. Operators may pay us a fee or commission if you book through them. A request is kept until it has been dealt with; deleting a trip doesn't remove a request you already sent, but deleting your account does.

Account preferences. Travel pace, budget style, and similar settings you choose on your account page.

Newsletter signups. If you subscribe from a guide page, we store the email address you provide.

Essential cookie. A single session cookie keeps you logged in. It is needed for the site to work, so it doesn't ask for consent.

Optional cookies (only if you accept). When you first visit, a banner asks whether to allow optional cookies. They are off until you click Accept. If you do: Google Analytics measures which pages are visited and how people move around the site, and our flight-search partner Travelpayouts loads its flight search widget, which sets its own cookies to find live fares. If you decline, neither runs, and the rest of the site works as normal (the flight search widget is the only feature that needs them).

Partner links. Hotel, experience and flight links take you to partner sites (Agoda, Viator, Booking.com and similar). Once you click through, those sites may set their own cookies under their own policies, and we may earn a commission on bookings you make.

Fonts. Pages load fonts from Google Fonts, so your browser contacts Google's servers when a page opens.

Changing your mind. Use “Cookie settings” in the footer of any page to accept or decline again at any time. Declining also clears the Google Analytics cookies already on your device.

How we use it

• To create your account and let you log back in.
• To generate your itinerary: the destination, dates, and preferences you enter are sent to OpenAI's API to produce your day-by-day plan and budget estimate. OpenAI processes this request but TripNido does not permit it to be used to train their models on your data beyond their standard API terms.
• To show you your own saved trips and let you edit your preferences.
• To send planning-related updates if you've opted in, or to the email address you gave us via the newsletter form.
• In aggregate, anonymised form, to understand overall usage (e.g. how many trips were created) — we do not review individual trip content except to operate or fix the service.

What we don't do

• We don't sell your personal information to advertisers or data brokers. If you ask for a quote, we pass that request on to the travel operators who prepare it (see Quote requests above).
• We don't run advertising trackers, and we don't load analytics or partner cookies unless you accept them.
• We don't ask for or store payment card details — TripNido doesn't process payments.

Who we share data with

Only the service providers needed to run TripNido: OpenAI (to generate itineraries and article drafts), Google (if you choose to sign in with Google, and for Google Analytics if you accept optional cookies), Travelpayouts (for the flight search widget, if you accept optional cookies), and the travel operators who prepare a quote when you ask for one. We don't share your data with advertisers or data brokers.

Data retention and deletion

We keep your account and trip data for as long as your account is active. You can delete your account yourself at any time from the “Privacy & your data” section of your account page. That permanently deletes your account, your saved trips (including notes, packing lists, expenses, comments and price watches), any quote requests you sent, and your newsletter signup, and shared trip links stop working. We send a confirmation email when it's done. If you can't sign in, or want anything else removed, email us at privacy@tripnido.com.

Your choices

• You can update your travel preferences any time from your account page.
• You can unsubscribe from planning emails from your account settings.
• You can delete your account and data yourself from your account page, or request a copy of your data by contacting us.

Children's privacy

TripNido is not directed at children under 16, and we don't knowingly collect data from them.

Changes to this policy

If we make material changes to this policy, we'll update the date at the top of this page.

Contact us

Questions about this policy or your data? Email privacy@tripnido.com.